Privacy Policy
Last updated: September 2026. This policy explains what Fan Kits Vault (“we”, “us”) collects when you shop with us, why, and the control you have over it — in plain language.
What We Collect
- Order information: name, shipping address, email, phone number, and order contents — needed to fulfil your purchase.
- Payment information: processed directly by our PCI-DSS compliant payment providers (e.g. PayPal, card processors). We never see or store your full card number.
- Device & usage data: IP address, browser type, pages visited and interactions — collected via cookies and similar technologies to keep the site fast, secure and relevant.
- Support correspondence: emails and messages you send us.
How We Use It
- Processing and delivering your orders, and providing customer support
- Sending order confirmations, shipping updates and service messages
- Improving our store, products and shopping experience through analytics
- Marketing emails — only with your consent, and every email has a one-click unsubscribe
- Fraud prevention and site security
Cookies
We use essential cookies (cart, checkout, security) and, with your consent, analytics and advertising cookies that help us understand how the store is used. You can manage or withdraw consent at any time through your browser settings or the cookie banner.
Who We Share It With
We never sell your personal data. We share it only with the service providers needed to run the store:
- Payment processors — to charge you securely
- Shipping carriers & fulfilment partners — to deliver your order
- Platform & analytics providers (e.g. our ecommerce platform, traffic analytics) — bound by their own strict privacy terms
- Legal authorities — only where required by law
Your Rights (GDPR, CCPA & More)
Depending on where you live (including the EU/EEA, UK and California), you have the right to access, correct, export or delete your personal data, to object to or restrict processing, and to opt out of marketing or any “sale/share” of data (we don't sell data). To exercise any right, email fkvservice@outlook.com — we respond within 30 days.
Data Retention & Security
We keep order records as long as needed for legal, tax and warranty purposes, and apply industry-standard safeguards (HTTPS encryption, PCI-DSS compliant payments, access controls). No system is 100% bulletproof, but protecting your data is a responsibility we take seriously.
Children
Our store is not directed at children under 13 (or 16 in the EU), and we do not knowingly collect their data.
Changes & Contact
We may update this policy as laws and our practices evolve — the “last updated” date above always shows the current version. Questions about privacy? Email fkvservice@outlook.com.